Skip to main content

Error Message: 'Unable to reprint label from mobile device.' - Knowledgebase / Lasernet FO Connector / Lasernet FO Connector FAQs - Formpipe Support Portal

Error Message: 'Unable to reprint label from mobile device.'

Authors list

The purpose of this article is to provide a solution to being unable to reprint labels for mobile device printing. This issue occurs in Lasernet Connector version 6.1.0.7 when the user tries to reprint a label and no data is generated. The following error message is displayed:

Error

Unable to reprint label from mobile device.

To resolve the issue, follow these steps:

1. Add the WHSLicensePlateLabel table to the query again, as shown:

2. Click Next, (you do not need any Fields on this table) and proceed to the Default Ranges.

3. Add a LicensePlateID field for the new table, clear the Filter checkbox and use the Expression Editor to map it to the LicensePlateID field from the original WHSLicensePlateLabel_1.

4. Finish and test again. Please check the XML in the journal and verify that the original WHSLicensePlateLabel_1 table contains the needed data in the reprint.

We have released a fix for this issue in Lasernet FO Connector 6.2.0.2007022


Helpful Unhelpful

Add a comment

Please log in or register to submit a comment.

Need a password reminder?

Share