The purpose of this article is to provide a solution to being unable to reprint labels for mobile device printing. This issue occurs in Lasernet Connector version 220.127.116.11 when the user tries to reprint a label and no data is generated. The following error message is displayed:
'Unable to reprint label from mobile device.'
To resolve the issue, follow these steps:
1. Add the WHSLicensePlateLabel table to the query again, as shown below:
2. Click Next, (you do not need any Fields on this table) and proceed to the Default Ranges.
3. Add a LicensePlateID field for the new table, clear the Filter checkbox and use the Expression Editor to map it to the LicensePlateID field from the original WHSLicensePlateLabel_1.
4. Finish and test again. Please check the XML in the journal and verify that the original WHSLicensePlateLabel_1 table contains the needed data in the reprint.