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Document Layout Issue in Lasernet BC Connector and - News / Lasernet BC Connector / Lasernet BC Connector News - Formpipe Support Portal

Jun 3 2024

Document Layout Issue in Lasernet BC Connector and

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Due to an issue with Document Layout in Lasernet BC Connector and, XML versions of reports may contain excessive data.

The Deactivated checkbox on each Filter line of the Document Layout will automatically be selected when a new table is added, a new Document Layout is created, or a change is made to an existing Document Layout Filter. This can lead to excessive data in XMLs, which may become too large to process.

The issue does not occur if no changes are made to a Document Layout.


To resolve this issue, clear the Deactivated checkbox for each line and save your changes to the Document Layout.

We are investigating a permanent fix, which will be included in a future release of Lasernet BC Connector.

We will announce release dates in due course.

If you need to raise a Support Ticket, please do so through our contact form and remember to include:

  • Version numbers.

  • Log files (covering the time the issue happened).

  • Additional information will be provided on our Support Portal as it becomes available.

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