Here at Formpipe, we are always looking for ways to ensure our customers get the very best support. To ensure your request goes to the right place, we’ve created a new infographic showing the steps to take when submitting a ticket. This is so we can streamline your support service by helping you get to the resolution as soon as possible. Please ensure that before you submit a request you have gone through these steps. For more information, please read our article on Best Practices for Raising Tickets.