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Reset / clean Lasernet database in Lasernet 8 and 9 - Knowledgebase / Lasernet / Lasernet General Information - Formpipe Support Portal

Reset / clean Lasernet database in Lasernet 8 and 9

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On rare occasions, the Lasernet service may stop after a report deployment. After some testing, it appears to be a clean-up task against the Lasernet database causing the delay during which no documents are processed ( for almost seven minutes). The following steps show how to clean and rest the database to reduce startup time.

1. Stop the Lasernet service "Default".

It may be named differently on a customer setup.


2. Navigate to Local Disk (C:) > ProgramData > Formpipe Software > Lasernet 9 > Service > and delete the FailedJobs folder.

3. Open the Database folder and delete the Lasernet.sdf file.

4. Start the Lasernet service "Default".

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