Deleting records in classic interface on Customer Engagement connector forms

When working with the Lasernet CE Connector, users are sometimes unable to delete connections between records, for example, the connection between a group and a flyout, or a group and an ODATA dialog even when deactivating the links first. When trying to delete the records, the following error is displayed:

This error is linked to known issues in the classic interface.  Microsoft is not planning to solve these issues but instead, now recommends using the Unified Interface.  

Solution 

Modify the URL so that it uses the Unified Interface. 

In order to access the latest version of the interface, add your CE URL into the following links: 

Buttons:  

https://yourorgaddress.com/main.aspx?forceUCI=1&pagetype=entitylist&etn=lac_button  

Flyouts:  

https://yourorgaddress.com/main.aspx?forceUCI=1&pagetype=entitylist&etn=lac_flyout 

Groups:  

https://yourorgaddress.com/main.aspx?forceUCI=1&pagetype=entitylist&etn=lac_group 

HTTP Methods: 

 https://yourorgaddress.com/main.aspx?forceUCI=1&pagetype=entitylist&etn=lac_httpmethod  

OData dialogs:  

https://yourorgaddress.com/main.aspx?forceUCI=1&pagetype=entitylist&etn=lac_odatadialog  

OData direct submits:  

https://yourorgaddress.com/main.aspx?forceUCI=1&pagetype=entitylist&etn=lac_odatadirectsubmit  

Criterion:  

https://yourorgaddress.com/main.aspx?forceUCI=1&pagetype=entitylist&etn=lac_criteria