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How do I Resolve a Greyed Out Archive Button? - Knowledgebase / Lasernet FO Connector / Lasernet FO Connector FAQs - Formpipe Support Portal

How do I Resolve a Greyed Out Archive Button?

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Issue

The Archive button on a form link leads to the file saved in the Lasernet Archive. This button is active if an archived file exists.

However, in some cases, this button may be greyed out, even when an archived file exists.

In the following image, the Archive button is greyed out for a free text invoice on the All free text invoices list page:

Cause

The reason why the Archive button is not active, is that the archived file’s reference archive table is different from the data source on this form.

In the following image, the archived file’s reference archive table is the Customer invoice journal:

However, the form link with the Archive button is on the All free text invoices list page. The data source for this form is CustInvoiceTable.

Solution

The report’s Table for archive must be updated to match the data source on the form where you are trying to select the Archive button. To do so, follow these steps:

1. Set the CustInvoiceTable as the Table for Archive.

2. Print the report again to create an archive file with a reference to the new Table for archive.

The Archive button is now active on the All free text invoices list page.


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