Skip to main content

How do I reset the Admin Password? - Knowledgebase / Lasernet / Lasernet FAQs - Formpipe Support Portal

How do I reset the Admin Password?

Authors list

In some cases you may need to reset your password, in order to do this you will need admin rights on the server that your Lasernet Config Server is installed on. In order to do this, please follow these steps:

1. Click the menu and search 'services.msc'

2. Scroll down the services list to find Lasernet Config and Lasernet 10 service(s). Right click on them and click Stop.

3. Open Task Manager, Navigate to the details tab, locate any instances of sqlserver.exe right click and select end task.

This step is only needed when using SQL Server LocalDB for the Lasernet Config Server.

4. Run a Windows Command prompt with Admin Rights

5. Type cd C:\Program Files\Formpipe Software\Lasernet 10\  in order to change the directory to Lasernet 10 installations folder.

6. Run LnConfig.exe in the command prompt with the following parameter:
LnConfig.exe -reset-admin-password

This can generate a list of database errors. Due to the fact that the database is no longer in use by the sqlserver.exe process. This means it is now accessible for a password reset. As a result, a new password for the admin account is generated and shown in the console. This must be changed when you next log into the config server website.

7. In services.msc restart the Lasernet Config 10 and Lasernet 10 Service(s).

The sqlserver.exe will automatically start again when Lasernet Config 10 and Lasernet 10 Service(s) are started.

Helpful Unhelpful

2 of 3 people found this page helpful

Add a comment

Please log in or register to submit a comment.

Need a password reminder?