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How do I check and reprocess failed jobs in Lasernet? - Knowledgebase / Lasernet / Lasernet FAQs - Formpipe Support Portal

How do I check and reprocess failed jobs in Lasernet?

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If a job has failed in Lasernet, it is often because communication cannot be established between an output module and the external environment. Failed jobs can be reprocessed or 'released'.

Lasernet 9 - Client

To retry a failed job, follow these steps:

1. Click the Failed option in the Tools menu and any failed jobs will appear in the Workspace.

2. Select the job you wish to retry, click the Release as is tab in the Toolbar and click Yes in the popup box to release the job 'as is'.

Lasernet will process the job again from the same state in which the job failed earlier and try to reconnect and send again. If the job is successful it will be registered as a succeeded job and will be removed from the failed job queue.

Alternatively, click the Remove to delete jobs from the failed job queue.

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