When generating a document, on occasion you may get the following error message:

 "Customer#, Invoice# was not delivered because of a print management setup issue"

When the error message is expanded, the following additional error messages are shown:

This error is related to the standard D365FO/SQL and is caused because the fetch to the SQL server is getting too complex. To resolve this issue, follow these steps:

1. Click the Modules button in the Navigation pane, select Lasernet > Report.

2. Open the Query Wizard, select Build Query with Wizard and click Relation/Layout.

3. In the Fetch dropdown, replace 1:1 with 1:n which will simplify the SQL-fetch and remove the error. 1:n should be the default fetch.