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Emails not being sent with Outlook mail module. Error Message: “An existing connection was forcibly closed by the remote host.” - Knowledgebase / Lasernet / Lasernet Developer FAQs - Formpipe Support Portal

Emails not being sent with Outlook mail module. Error Message: “An existing connection was forcibly closed by the remote host.”

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In previous versions of Lasernet 9 and 10, an error message may appear informing you that emails have failed to send. This issue may begin with some emails failing intermittently and an “Unable to Post; ChilkatLog” error message is present in the Lasernet log which states the following: 

WindowsError: An existing connection was forcibly closed by the remote host.
WindowsErrorCode: 0x2746
maxToReceive: 5
Failed to receive data on the TCP socket
Failed to read beginning of SSL/TLS record.


Additionally, if you attempt to use Refresh Access Token or Obtain Authorization on the Outlook Mail module, you will receive a dialog with the error “No Response”:


Solution

Multiple fixes have been applied to the Outlook Mail module in recent Lasernet versions. The above error can be resolved by upgrading to Lasernet version 9.15 and 10.3.0.
 
For more details on the fixes applied, please see our release notes:

News / Lasernet / Lasernet 9 Release Notes - Formpipe Support Portal

News / Lasernet / Lasernet 10 Release Notes - Formpipe Support Portal

 

 

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